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Tech support

We will gladly help you with any technical issues you may encounter.  Please check our forum first to see if there is already a solution to the problem you wish to report. 

 

When filling out the request for tech support, please provide as much detail you can about the problem you are experiencing.  Detailed descriptions of the problem and accurate steps to reproduce will help to resolve your tech support issue much sooner.  Be sure to supply your contact info so we can contact you for more information if necessary during our investigation.

 
 

Email Addresses

 

The following is a list of email addresses:

Tech Support

techsupport@altaireon.com

 

forum

 
Our forum is available 24/7/365.  There may already be answers to your questions. The forum is monitored by several moderators as well as other members of the forum.
 
 
 
 
 
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