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credit card reconciliation reports

 
 
 

We are pleased to announce the immediate availability of the Credit Card Reconciliation reports (CCR) add-on for Communiqué. 

This add-on will save you countless hours of manually reconciling your credit card settlement data files, verifying orders and transactions in Order Manager, etc.  Some of the features and benefits are as follows:

  1. Reconcile credit card transactions with orders and transactions in Order Manager.

  2. Quickly and easily identify credit card transactions which do not balance with Order Manager orders and transactions.

  3. Locate credit card transaction discrepancies.

  4. Match Order Manager orders with credit card transactions to ensure you are getting paid for each order as you should using the Order Reconciliation report.

  5. Plus many more features...

If you would like to schedule a no obligation remote demo, contact us and we'll put you on the calendar. 

 

$495.00

 

 
 
 

credit card settlement data files

Periodically you download your credit card settlement data file for your merchant account detailing all of the approvals, declines, refunds and voids, etc. for a given settlement period.  If you ever took a look at this data file, you know it's no trivial task trying to figure out your approvals, refunds, etc. for each Order Manager order.   

On top of all this, you have a daunting and time consuming task reconciling your credit card settlement data file with your Order Manager orders and transactions.  If you do not reconcile your credit card settlements with Order Manager transactions, you could be loosing money and not even know it.  Or, there could be other issues you should address like over charges. missing payments, etc.

The CCR handles this for you in a seamless, integrated, and easy to use reporting module.  The reports are detailed, yet easy to use and understand.  After using CCR a few times, you'll wonder how you were ever able to reconcile your credit card settlement files without CCR.  What use to take you hours to do, now can be done in matter of minutes. 

The CCR will show you variances between your credit card transactions and Order Manager so you will be able to investigate the issue and resolve it quickly.  You will be able to identify discrepancies between transaction amounts reported from your merchant account and Order Manager so you can determine the cause and resolve them in a timely manner.

The CCR will lighten your work load dramatically and eliminate unnecessary labor to reconcile your credit card settlement data files with Order Manager.  CCR frees up valuable time from your work day so you may attend to other equally important aspects of your business operations.     

 

credit card settlement & reconciliation reports

The Credit Card Reconciliation reports (CCR) add-on for Communiqué comes with 4 essential reports (more on the way).  These reports are grouped into 2 sections: Credit Card Reconciliation and Order Manager reports.

Credit Card Reconciliation

  1. Data File Listings:  The Date File Listing report will list all credit card settlements imported into the CCR.  This way you will know if any credit card settlement files are missing.

  2. Statement Summary:  The Statement Summary report displays the entire credit card settlement data file into a single easy to understand report.  All of the approvals, declines, refunds, and voids are included in the this report for you to review.

  3. Transaction Reconciliation:  The Transaction Reconciliation report will match Order Manger transactions to your credit card settlement file.  Transaction discrepancies are highlighted in red when there is an undercharge or highlighted in green for an overcharge for easy identification.  Transaction amounts in Order Manager will be compared to transaction in the the card settlement file and the result displayed in the "Trans Diff" column.

Order Manager:

  1. Order Reconciliation:  The Order Reconciliation report will match Order Manger orders and transactions to your credit card transactions settlement file.  Orders missing payment will be highlighted in red and overpayments will be highlighted in green for easy identification. 

Sample Data File Listings report in PDF format

A sample report showing a list of all credit card settlement data files imported into the CCR.

Sample Order Reconciliation report in PDF format

A sample report showing Order Manager Orders with a credit card payment type for a specified date range.  This report will match transactions from your credit card settlement files to respective Order Manager orders.  Orders with no "Trans ID" means you have not been paid for the sale, and orders with a "Trans ID" but with a colored value in the "Trans Diff" column means there is a discrepancy between Order Manager and your credit card settlement file.  You may need to investigate these discrepancies further in order to determine why there is a difference between Order Manager and your credit card settlement file.

Sample Statement Summary report in PDF format

The Statement Summary report displays the entire credit card settlement data file into a single and easy to understand report.  All of the approvals, declines, refunds, and voids are included in the report for you to review.

Sample Transaction Reconciliation report in PDF format

A sample report showing transactions from your credit card settlement file matched to your Order Manager Orders.  Order numbers equaling 0 could not be found using the "Inv Nbr" supplied by the settlement file.  Colored values in the "Trans Diff" column indicates a discrepancy between your credit card settlement file and Order Manager.  You may need to investigate these discrepancies further in order to determine why there is a difference between Order Manager and your credit card settlement file.

   
 

what's included with your purchase

   
 
  • Installation & Setup:  We will install, setup, and configure the CCR on your computer or server depending on your Communiqué license.
  • Training:  A 1 hour training session is provided at no charge .  The training covers all of the things you need to know and do with the CCR so you can reconcile your credit card settlements with Order Manager.  We will help you import your credit card settlement data files and show you how to run various reports.  We will also help analyze those reports so you will understand more about your credit card settlements, Order Manager orders, and transactions.
  • Tech Support:  Tech support is provided free of charge.  You are welcome to join our user forum at http://www.altaireon.net/forum/, or contact us directly at techsupport@altaireon.com for help with the CCR. 
  • Maintenance:  Maintenance releases for the CCR are provided at no extra charge.
  • New Reports: Any new reports added to the CCR are available to you at no extra charge for 1 year from date of purchase.
  • New Features and Functionality:  Any new feature or functionality added to the CCR is available to you at no extra charge for 1 year from date of purchase. 
   
   
 
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